Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

WnVlVE9ma1JzdElkNEh1aVk3aW5RSEgvVGc9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Flexible hours,

Similar Jobs

Legacy Health

RN Staff Nurse - Surgical Specialties Job at Legacy Health

 ...Join Our Team as a Surgical Specialty Registered Nurse (RN) at Legacy Good Samaritan Medical Center! Are you ready to make a difference in the lives of patients and their families? At Legacy Health, were not just a health care provider were a community that... 

Valley Children's Healthcare

Clinical Research Nurse Job at Valley Children's Healthcare

 ...The Clinical Research Nurse, ensures that the health and safety of research participants and the integrity and quality of clinical trials, are maintained and conducted in accordance with federal, state, IRB, departmental, and institutional regulations, policies and procedures... 

Entech

Data Scientist Job at Entech

 ...empowerment to address today's business challenges. Mastering digital convergence at enterprise scale. Entech is hiring a Data Scientist for a Manufacturing company client. This is a hybrid role that involves working onsite in Wilmington, Delaware, 3 days per week... 

TRG

Electrical Maintenance Technician Job at TRG

 ...diagnose machine faults/failures related to CNC, Servo, AC Motion Controls, related electronic components. Perform preventive maintenance inspections and service on machines. Identify the causes of unexpected breakdowns of machines. Repair broken machines quickly... 

CENTREX

Commercial Construction Superintendent Job at CENTREX

 ...on track to line up with the completion date by monitoring the subcontractors, deliveries, and schedule of the project. The Superintendent...  ...included in the Master Schedule (i.e., Building Permit Received, Roof Dried In, Substantial Completion/ TCO, Building Turnover/...