Call Center Representative Job at Talentoma, Washington DC

WSthUU9QZ2V0Tk1hNm5xaVpyNmdRWFh4U1E9PQ==
  • Talentoma
  • Washington DC

Job Description

Job Title: Remote Call Center Representative

Hourly Pay: $22 – $30/hour

Summary:

Join our growing team as a Remote Call Center Representative and enjoy the flexibility of working from home. In this role, you’ll provide first-line support by addressing common customer concerns, assisting with account management tasks, and ensuring each caller feels heard. Your focus will be helping customers navigate services and resolve basic issues. If you're someone who enjoys structured conversations, problem-solving, and working independently, this is an excellent opportunity.

Job Responsibilities:

  • Handle inbound customer calls, assist with account updates, password resets, or subscription adjustments
  • Guide callers through services or products, answer FAQs, and clarify procedures
  • Help customers track shipments, manage billing cycles, or adjust accounts
  • Log call details, outcomes, and follow-up steps in internal systems
  • Redirect complex issues to the appropriate support team while ensuring a smooth handoff
  • Stay updated on internal policies and services to provide accurate information

Qualifications:

  • Clear speaking voice with strong communication skills
  • Self-motivated and able to manage time and responsibilities independently
  • Comfortable with computers, navigating websites, and learning new systems
  • A reliable home setup with high-speed internet and a quiet workspace
  • Previous experience in customer service or support is preferred but not required

Perks & Benefits:

  • Hourly pay ranging from $22 to $30, depending on experience
  • Fully remote with flexible scheduling (evenings and weekends available)
  • Paid training and ongoing support
  • Collaborative team culture with strong communication and leadership
  • Opportunities for advancement based on performance

Job Tags

Hourly pay, Remote job, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

Beacon Hill

Claims Adjuster Job at Beacon Hill

 ...Beacon Hill Legals client, a utility company located near Union Square, is seeking an experienced Claims Adjuster Attorney for a long-term, open ended role. The ideal candidate will have significant experience managing a high volume of general litigation cases, and be... 

Legacy Health

OB GYN Hospitalist Job at Legacy Health

 ...committed to making life better for others. We not only provide state-of-the-art care; we also provide compassion and a desire to...  ...site Legacy Emanuel Medical Center (LEMC) and Randall Childrens Hospital (RCH) in Portland, Oregon. Additional opportunities for coverage... 

Aquia Group

Energy Policy Internship Job at Aquia Group

 ...Regulatory Affairs Internship Aquia Group - Washington, DC Summer 2025 (Paid) Aquia Group is seeking a motivated and detail-oriented intern to join our government affairs team for Summer 2025. This paid internship offers a unique opportunity to gain hands-on experience... 

Starts Align

Project Superintendent Job at Starts Align

 ...POSITION SUMMARY: A large heavy civil general contractor in West Palm Beach, FL is looking for a Project Superintendent to oversee an FDOT project in Fort Lauderdale, FL. The primary responsibility is to manage the project by leading all crews and subcontractors to get... 

Cassia

Registered Nurse (RN) Job at Cassia

 ...living campus at Newton Village as a Full-Time Registered Nurse (RN)! We've recently update our wage scale and are looking for...  ...computerized medication administration and charting software. Notifies Clinical Manager, attending physicians, and family members of significant...